I’ve just had a replacement gold crown fitted to a lower molar, privately (£635), and have raised, with the dentist, the issue of, what I consider to be, excessive scratches on the surface of this new gold crown. These scratches, which are visible on the outer surface, occurred when the dentist was scratching, and scraping off the excessive bonding agent, which had stuck to the crown, during fitting. The dentist’s response, to me, was to point out that high content gold crowns are easily scratched, and that he could try to polish-out these scratches, if I return to the surgery. My question is: Is it normal practice to scratch off/scrape off excessive bonding agent from a gold crown, thus marking a ‘soft’ surface that the laboratory technician, who made the crown, had taken great pains to polish to perfection. And, if it is normal practice, shouldn’t my particular dentist have automatically ‘polished’ my gold crown, at the conclusion of the fitting process?
Any feedback would be appreciated.
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